Privacy Policy
021Shift Technologies Ltd (“021Shift,” “we,” “us,” or “our”) is based in Vancouver, Canada. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, book a call with us, or otherwise communicate with us (collectively, the “Services”).
We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy law. By using the Services, you agree to the practices described in this policy.
Information we collect
Information you provide. When you book a call, request information, download a resource, or contact us (including via LinkedIn), you may give us personal information such as your name, business email address, company, job title, and the contents of your message.
Information collected automatically. When you visit the website, our hosting provider and analytics tools may automatically collect technical information such as your IP address, browser type, device information, referring pages, and the dates and times of your visits. This helps us operate, secure, and improve the site.
Cookies and similar technologies. We and our service providers may use cookies and similar technologies for essential site functionality and to understand how the site is used. You can control cookies through your browser settings; disabling them may affect how the site works.
How we use information
- To respond to your enquiries and schedule and conduct calls and engagements;
- To provide, maintain, secure, and improve the Services;
- To send you information you have requested, such as case studies or other resources;
- To understand how the website is used and to measure the effectiveness of our content;
- To comply with legal obligations and enforce our agreements.
Legal basis and consent
We collect, use, and disclose personal information with your consent, or as otherwise permitted or required by law. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us using the details below.
How we share information
We do not sell your personal information. We may share it with:
- Service providers who perform functions on our behalf, such as website hosting, call scheduling, email delivery, and analytics. These providers may only use personal information as necessary to provide their services to us;
- Professional advisors such as legal and accounting professionals where necessary;
- Authorities or other parties where required by law, to respond to legal process, or to protect our rights, safety, and property or that of others;
- A successor entity in connection with a merger, acquisition, financing, or sale of assets.
International transfers
Some of our service providers may store or process personal information outside of Canada, including in the United States. Where this occurs, the information may be subject to the laws of those jurisdictions, including lawful access requests by courts and government authorities. We take reasonable steps to ensure that any service provider handling personal information provides a comparable level of protection.
Data retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, to provide the Services, and to meet our legal, accounting, and reporting obligations. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, and unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights
Subject to applicable law, you may request to access, correct, or update the personal information we hold about you, or withdraw your consent to our use of it. To make a request, contact us using the details below. We may need to verify your identity before responding, and we will respond within the timeframes required by applicable law.
Children’s privacy
Our Services are intended for businesses and professionals and are not directed to children. We do not knowingly collect personal information from children.
Third-party links
Our website may contain links to third-party sites and services that we do not operate. This policy does not apply to those sites, and we encourage you to review their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Services after any change indicates your acceptance of the updated policy.
Contact us
If you have questions about this Privacy Policy or how we handle your personal information, or to exercise your privacy rights, please contact 021Shift Technologies Ltd in Vancouver, Canada via LinkedIn.